Coding: Educate providers and maximize use of
electronic health records (EHRs) for complete, accurate and comprehensive coding to maximize global budgets.
Pharmacy: Identify patterns of expensive prescription
drug utilization and target opportunities for brand-to-
generic interchange; also determine “gaps in care,” e.g.
patients with asthma and depression who don’t fill or refill prescriptions.
Practice Pattern Variation: Identify variations in practice from established guidelines, e.g. chronic
sinusitis, gastroesophageal reflux disease or joint pain; motivate doctors to improve practice through various initiatives.